| TERMS AND CONDITIONS: Guest
are required to fill out our Guest Registration Form
(click here)
This
reservation is unlike a hotel reservation in that you are
obligated for all the dates of your booking. All vacation rentals
are privately owned and the owner/property manager has taken these
dates off the market to accommodate you, hence the reason for the
following terms.
- Deposits - a credit card number is
taken at the time of reservation to secure your dates. A check for
50%, including the rental/processing fee (which also includes the
NM Gross Receipts Tax) is due within 7 days to: RossLynn
Reservations, PO Box 2668, Ranchos de Taos, NM 87557. For
reservations of less than 30 days, your balance is due 30 days
prior to arrival. For monthly reservations and the Christmas/New
Years Holiday, your balance is due 60 days prior to arrival.
- Cancellation - with more than 30 days
notice before arrival your deposit will be refunded, minus a 15%
handling fee (of total reservation plus rental/processing fee inc.
tax), and 60 days + notice for Christmas/New Years and monthly
stays. Notice of less than 30 days (60 days for Christmas/New
Years and monthly stays) before arrival will result in 100%
forfeiture of full reservation unless the property is rebooked for
the entire stay at the same rate. When rebooked, the cancellation
fee reverts back to the 15%. If booked for less than the entire
stay, the refund portion will be prorated (less the 15%). There
are no refunds for late arrival or early departure. There are no
refunds for any reason after arrival date. We strongly advise
purchasing vacation insurance to protect against any circumstances
that could lead to cancellation. Contact Travel Guard
International at www.travelguard.com or 800-826-1300.
- Security Deposits - a separate check for the refundable security, damage, missing items and excessive cleaning (this includes house, grounds, and hot tub) deposit is to be sent with the balance due. Amount not to exceed $500, will be determined at the time of booking. All consequences of partial or full forfeiture will be discussed with you by the owner/property manager before dispensing of any funds takes place.
- Smoking - all homes are non-smoking.
- Pets – some homes are pet friendly.
There will be an additional refundable damage/excessive cleaning
deposit and a cleaning fee based on length of stay.
- Change of dates - prices are subject
to change for any change of dates.
- Number of Guests - overnight guests
must be approved by RossLynn Reservations and the owner/property
manager and are subject to extra charges. Non-overnight visiting
guests; parties or events must also be pre-approved, violation is
subject to eviction without refund or compensation.
- Rearrangement of Furniture - please
put it back the way you found it or pay our maids to do so.
- Personal Items Left in Home - Contact us as soon as you know you have left an item in the rental home you would like returned. We will keep items for 7 days.
- Broker Duties - please read. You will be acknowledging receipt when you sign The Guest Registration Form.
-
Guest Registration Form - is
mandatory, and will be forwarded to you for your signature and
return to RossLynn Reservations upon booking. (click
here for form)
WAIVER OF LIABILITY: Guests/tenants release and hold RossLynn
Reservations, Owners or their Agents harmless for any loss, injury,
expense, damage, or claims resulting from their stay at the
contracted property. If reserved property becomes unavailable due to
unforeseen circumstances, RossLynn Reservations will do all that is
possible to move them to an equal property at the same contracted
rate. |